Business Process Improvement


In MSCTC, our BPI exercise approach is guided by our own methodology that outlines four (4) major steps in executing BPI.




Initiation
Assessment
Design
Implementation
(1) Select the processes (2) Understands current processes (3) Create process vision (4) Design new processes (5) Determine organizational changes to support new processes


 (6)Plan implementation (7)Implement
:: Importance
Scope
   

:: Process mapping
:: Process outcomes (time, quality, costs, services)
:: Process riles
:: Case for action
:: Performance targets
:: Design criteria
:: Benchmark best practices
:: Process Redesign
:: Scenarios
:: Structure and jobs
:: Rewards and measures
:: Technology
:: Organizational culture
:: " HR Processes
:: " Renewal
:: Timing
:: Get Ready
:: Resources
:: Prototype
:: Pilot
:: Rollout